Privacy policy

Last updated: December 22, 2025

This Privacy Policy describes how T.vP. Studios (operating as shopLIVIA) (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our website, or make a purchase through our services (the “Services”).

ShopLivia is powered by Shopify, which enables us to provide the Services to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, use, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with our Services:

  • Identifiers: name, shipping and billing address, phone number, email address.
  • Payment information: payment method, transaction details, and confirmation (processed securely by our payment providers).
  • Account information: login credentials, preferences, and settings.
  • Commercial information: products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: information you provide when contacting customer support.
  • Device and usage data: IP address, browser type, device identifiers, and interaction data.

Sources of Personal Information

  • Directly from you when you place an order, create an account, or contact us;
  • Automatically through cookies and similar technologies when you use the Services;
  • From Shopify and service providers who support our operations;
  • From marketing and analytics partners, as permitted by law.

How We Use Personal Information

  • To provide and improve the Services: process orders, manage accounts, fulfill shipments, and handle returns.
  • Marketing and advertising: send promotional communications and display relevant advertisements.
  • Security and fraud prevention: protect against unauthorized or illegal activity.
  • Customer support: respond to inquiries and maintain our relationship with you.
  • Legal compliance: comply with applicable laws and enforce our policies.

Disclosure of Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • Shopify and service providers (payment processing, fulfillment, analytics, customer support);
  • Marketing and advertising partners, in accordance with their privacy policies;
  • Affiliates within our corporate group;
  • Authorities or other parties when required by law or to protect our rights.

Relationship With Shopify

Our store is hosted on Shopify Inc. Shopify processes personal information on our behalf to provide and improve the Services. For more information about how Shopify uses your personal information, please review the Shopify Privacy Policy .

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services, analyze usage, and support marketing efforts. You may manage cookie preferences through your browser settings.

Children’s Privacy

The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your U.S. Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you;
  • Request deletion or correction of your personal information;
  • Opt out of certain targeted advertising or marketing communications.

You may exercise these rights by contacting us using the information below. We will not discriminate against you for exercising your rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Information

T.vP. Studios (operating as shopLIVIA)
Address: Graaf 3A, 6101CC Echt, Limburg, Netherlands


Phone: +1 (323) 690-1561


Email: support@shoplivia.com